Never miss another call.
Every unanswered ring is a customer choosing your competitor. We deploy and manage AI receptionists that answer instantly, around the clock, in a voice tuned to your business.
What an AI receptionist actually does
- Answers every call on the first ring, 24 hours a day, including holidays.
- Greets callers naturally, answers common questions about hours, pricing, and services.
- Routes calls to the right person or department based on what the caller needs.
- Takes structured messages and sends transcripts to your inbox instantly.
- Looks up real answers in your connected systems, like order status or appointment availability, instead of guessing.
- Handles the after-hours flood so mornings start with a tidy call log, not chaos.
Built on Yeastar, run by EctoIT
We build on the Yeastar P-Series phone system, a proven business PBX with AI call features, and we run the whole stack for you: setup, number porting, call flows, tuning, and ongoing changes. You get a phone system that answers like a great receptionist without hiring one.
Connected to the systems you already run
A receptionist that can only recite a script is a phone tree with better manners. The newest Yeastar P-Series releases support custom tools, which let the AI receptionist call external APIs in the middle of a conversation. We use that to plug it into your actual business systems: your CRM, your order system, your booking calendar, your ERP.
- A caller asks where their order is. The receptionist looks it up and answers, instead of taking a message.
- A new lead calls. The receptionist captures the details straight into your CRM, not into a sticky note.
- A customer wants Thursday afternoon. The receptionist checks your calendar and books the slot.
This is where being a development shop matters. Most business systems do not speak the simple authentication these tools require, so we design and build the secure bridge in between: a small integration layer that exposes exactly the data you choose and nothing more. Off the shelf or custom built, NetSuite included, if it has an API we can put it on the phone.
Who this fits
Clinics and practices that cannot answer during appointments. Trades and field crews whose hands are full all day. Shops and studios where the phone competes with the customer at the counter. Any Edmonton business where missed calls quietly become missed revenue.
What it will not do
It will not replace human judgment, negotiate custom deals, or handle a crisis. That is by design: the AI absorbs the routine and repetitive so the calls that truly need a person actually reach one.
Frequently asked questions
Will it work with our existing phone number?
Yes. We port or forward your existing number to the new system, so customers keep calling the number they already know.
Does it sound like a robot?
Modern AI receptionists hold natural conversations in plain language. We tune the greeting, vocabulary, and escalation rules to match how your business actually talks, and you approve the result before it goes live.
What happens when the AI cannot help a caller?
It hands off. Calls can be routed to a person, a voicemail with transcription, or a callback queue based on rules you control. The AI handles the routine so your team handles the exceptions.
Can it connect to our CRM or order system?
Yes. Recent Yeastar P-Series releases support custom tools that let the receptionist call external APIs during a call. We design and build each integration, including a secure bridge for systems that need modern authentication, so the receptionist only sees the data you choose to expose. Tell us what you run and we will map what is possible.
What does it cost?
It depends on call volume and the phone system you have today. Most small businesses land well below the cost of a part-time hire. Reach out and we will quote your exact setup.
Ready to talk it through?
Tell us about your business and we will reply within one business day.
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